This Privacy Policy explains the practices and policies of CAPTASOFT and Interactive Ideas, Inc regarding the collection and protection of Personal Data supplied by users or collected by us from users of CAPTASOFT and Interactive Ideas Products, Software or Services (the “Product(s)”. By use of the Product, you agree to comply with the terms and conditions of this Privacy Policy.
CAPTASOFT reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted online in the Privacy Policy section for each product. You acknowledge and agree that CAPTASOFT may occasionally send you communications regarding your account or the Product via email.
CAPTASOFT is committed to respecting your privacy and taking all efforts to protect your information. We will never sell, rent, lease or otherwise monetize your personal information or your customer data. We will not violate the trust of our customers.
What data we collect and why:When you subscribe to any CAPTASOFT service requiring a fee, we require that you provide your billing address and your credit card information. Credit card information is used solely for the purpose of billing you for CAPTASOFT services. Credit card and purchase order information is not shared with third parties except as required to process payments.
Customer Data:Any information you upload into any of the CAPTASOFT properties such as customer information, financial information, leads, files or other remains your sole and exclusive property. The Company will never release your information unless required by law or is necessary to comply with a legal process. All customer accounts and customer data are considered to be owned by the person who has their credit card or payment method on file for the account or has proof of payment submission. If the account is offered as a free service then the person controlling the email address used as the primary username is considered to be the owner of the customer account. For this reason it is recommended that an administrators or officer of the company maintain the credit card, Paypal, Bitcoin, username or other payment information on file with your account.
Billing:Your service is billed to an account and CAPTASOFT recognizes the owner of the credit card account as the owner of your data. The account owner is responsible for payment and can transfer ownership of your data. Account owners and administrators should keep in mind that if they grant another individual full administrative rights to their account, that person will have access to the account's billing information.
Account Permissions:You control who has access to your account and your data. When you first create an account, only the account creator has initial access. At your discretion, you may use account permissions to choose to allow others access to your data and billing information. You decide who gets access and at what level (view, modify and/or create).
Enabling Customer Viewing:You may have the option to allow your customers or other individuals the ability to view data from your account and/or download documents. By enabling this feature you are allowing 3rd party individuals the ability to potentially view sensitive data or download documents. Use of this feature is the sole responsibility of the end user and should be handled carefully. You assume all responsibility for the data you make available with this feature.
Cookies and how are they used:Cookies are small text files that a web site ca
n write to your computer. We may use cookies to identify you and allow you to log in to CAPTASOFT or to allow your customers or third party's to gain access to the Customer Status Page. CAPTASOFT requires its Account Holders to have cookies enabled in order to use the Service.
Security:All of your Personal Data, stored by CAPTASOFT, is considered confidential and private. Appropriate industry standard administrative, physical, and technical safeguards will be maintained by CAPTASOFT to protect against the loss, misuse and alteration of the information under our control.
CAPTASOFT uses industry standards to protect your information including a secure, encrypted connection (called an SSL connection) on all pages where you access your account data. Whenever you access any of your account pages or change any of your user information, it is done over an SSL connection for your protection. In addition, your data is encrypted and backed up regularly for protection.
CAPTASOFT shall not: (a) Intentionally modify your Personal Data, (b) Disclose your Personal Data except as compelled by law or as expressly permitted in writing by you, or (c) Access your Personal Data except to provide maintenance, verification, or prevention of technical problems, associated with the Product or to provide technical support at your request.
CAPTASOFT takes rigorous steps to ensure the integrity and security of our network and systems but does not expressly make any guarantee these security measures will prevent third-parties from obtaining Personal Data by illegal actions or attacks. Should such an attack be perpetrated, CAPTASOFT will supply authorities with available information on the third party when such event comes under prosecution.
PasswordsIt is your responsibility to choose secure passwords and to keep them safe. CAPTASOFT cannot be responsible for Personal Data that is compromised due to an insecure or stolen user password.
Backups and how you can retrieve your data:Our databases are backed up regularly. Some CAPTASOFT applications may allow the ability to create your own backup by exporting your data into a csv file at any time.
Email:Periodically we may send you emails on new features or special offers for CAPTASOFT Products. You will be given the choice to unsubscribe from CAPTASOFT mailings. Simply follow the directions in any of our emails. As an Account Holder you will always receive any system-wide notices regarding scheduling of maintenance that may or may not result in the service being temporarily unavailable.
Links to Third Party SitesCAPTASOFT websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
Change of OwnershipIn the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of CAPTASOFT User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on www.captasoft.com or via an email sent to the email address you provide).
Terminating your account:If you choose to close your account we provide you tools to easily export your customer data so you can take your information with you. After termination all of your customer data will be purged from our database.